How could an organization actually navigate the Knowledge System?
Organization ↔ Knowledge System ↔ Interface
AI mediator
Works with available organizational knowledge, identifies relationships and gaps, formulates questions and explores possible interventions.
Human facilitator
Uses dialogue, workshops, interviews, observation and organizational experience to help the organization navigate the system.
Future interfaces
The architecture is not dependent on a particular technology or interaction model.
The mediator is an interface to the Knowledge System, not a representation of the organization.
The organization remains responsible for judgment, decisions and action.